Apoio Simples

Privacy Policy

Last updated: 10 June 2026

1. Data controller

Dinastia Diligente Unipessoal LDA, tax no. (NIPC) 515 009 970, registered office at Rua António França Borges 16, 1.º Esq., 2625-187 Póvoa de Santa Iria, Portugal. For any question about your data or to exercise your rights: contacto@apoiosimples.com. The company is not required to appoint a Data Protection Officer and has not done so to date.

2. Data we collect

Data you provide through the site forms (contact form and simulator lead capture): name, email, phone, company/entity data (sector, size, region and entity type) and your message. We also record the date and time you give consent.

3. Purposes

(a) to respond to your requests and prepare the digitalisation grants diagnosis; and (b) to make commercial contact about our services. We will not use your data for other purposes without informing you first.

4. Legal basis

Processing is based on your consent (Article 6(1)(a) GDPR), given when you submit the form. You may withdraw consent at any time, without affecting the lawfulness of processing carried out before then.

5. Retention

We keep your data for a maximum of 24 months from the last contact, or until you withdraw consent, whichever occurs first. Data linked to a contractual relationship is kept for the applicable legal periods (notably tax retention periods). After that, data is deleted or anonymised.

6. Recipients and processors

We use processors acting on our behalf under data-processing agreements: Supabase (database) and Vercel (site hosting). We do not sell or share your data with third parties for marketing.

7. International transfers

Some processors may process data outside the EEA (in particular Vercel). Such transfers rely on appropriate safeguards under the GDPR — in particular the European Commission's Standard Contractual Clauses (Art. 46) or an adequacy decision. You can request information about these safeguards via contacto@apoiosimples.com.

8. Your rights

You have the right to access, rectify, erase, port, restrict or object to the processing of your data, and to withdraw consent at any time. To exercise any of these, contact us at contacto@apoiosimples.com. We respond within the legal time limit.

9. Automated decisions

The grants simulator shows purely indicative results and does not make automated decisions producing legal or similarly significant effects. Grant analysis is always validated by human intervention.

10. Supervisory authority

You may lodge a complaint with the CNPD — Portuguese Data Protection Authority (www.cnpd.pt).